How do I browse training courses in the Webstore?
1. Go to the Webstore homepage.
2. Click Browse Training on the homepage.
3. View the list of all available training courses.
How do I search for training courses using the search bar?
1. Go to the Webstore homepage.
2. Locate the Search Bar.
3. Enter a course name, topic, or keyword.
4. Select a suggestion from the typeahead list or press Enter to view all matching results.
How do I filter courses by modality (Self-Paced / Instructor-Led)?
1. Perform a search or click Browse Training.
2. On the Search Results page, locate the Modality panel on the left.
3. Select Self-Paced or Instructor-Led.
4. View the filtered course results.
How do I view course details?
1. Browse or search for a course on the Webstore homepage.
2. Click the Course Title or the Register button (if applicable).
3. View the Course Details page.
How do I add a Self-Paced course to my cart?
1. Filter for Self-Paced courses on the Search Results page.
2. Click Add to Cart.
3. Select the quantity in the confirmation cart slider and click Add to Cart.
4. Click the cart icon in the header to navigate to the cart.
How do I register for an Instructor-Led course?
1. Filter for Instructor-Led courses on the Search Results page.
2. Click Register on your selected course.
3. Choose an upcoming session from the session carousel.
4. Select the quantity and click Add to Cart.
5. Click the cart icon in the header to navigate to the cart.
How do I add a new shipping address from Account Information?
1. Log in to the Webstore.
2. Click your Username in the top-right corner.
3. Select Account Information.
4. Scroll to the Shipping Address section.
5. Click Add New Address.
6. Enter all required address fields.
7. Click Save Changes.
How do I purchase multiple seats for one course?
When you purchase training for multiple learners, the system generates one Enrollment Key for the entire purchase. The number of seats purchased determines how many times the key can be used.

You can share the same Enrollment Key with all the learners who need access. Each learner will:
1. Log in to the Webstore.
2. Click Go to MyPortal in the header.
3. Scroll to the Enroll Course section.
4. Enter the shared Enrollment Key.
5. Click Enroll.
6. Enrollment Successful pop-up appears confirming enrollment. View the enrollment confirmation and click Go To Course to access LearnUpon.

Once the key is redeemed, the course will appear in their Course Enrollments. The key becomes inactive automatically once all purchased seats are used.
How do I access my training course in the LearnUpon LMS?
Option 1: Through MyPortal
1. Click Go to MyPortal from the Webstore header.
2. Go to Course Enrollments.
3. Click the course link to open it in LearnUpon.

Option 2: Through Order History
1. Go to Order History in your Webstore account.
2. Find your order and click Go to Training.
3. You will be taken directly to the course in LearnUpon.
How do I change the shipping address during checkout?
1. In the Shipping Address section, locate the selected address.
2. Click Change next to the address.
3. A list of previously saved addresses will be displayed.
4. Select an address by clicking the corresponding radio button and click Use This Address.
How do I add a shipping address during checkout?
1. Click Add New Address to enter a new shipping address.
2. Enter all required address details in the pop-up.
3. Click Save Changes.
4. Verify the updated address appears on the checkout page.
How do I navigate to the Order History?
1. Log in to the Webstore.
2. Click your Username in the top-right corner of the page.
3. Select Order History from the dropdown.
4. You will be navigated to the Order History page displaying a list of all your previous orders. 5. Use this page to review your past order details or access the training links (if applicable).
How do I view and manage my Enrollment Keys?
The list of Enrollment Keys you purchased (more than one quantity for a course) can be found under Enrollment Management in MyPortal.

Option 1: Through MyPortal
1. Click Go to MyPortal from the Webstore header.
2. Click your Username in the top-right corner of the page.
3. Select Manage Enrollment Keys from the dropdown menu.
4. View the Enrollment Keys list.

Option 2: Through Order History
1. Go to Order History in your webstore account.
2. Find your order and click Manage Keys.
3. You will be redirected to Enrollment Management.

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